Mencap in Kirklees’ Quality Management System has been developed in pursuit of our core values and primary objectives and is applicable for the planning and implementation of various support services for people with a learning disability.
This policy covers our operations at the Head Office in Huddersfield and is aligned to our core values of:
- Being person centred
- Empowering, including and respecting people
- Promoting positive ways of thinking about learning disability
- Supporting life choices
- Encouraging the development of new ideas
We will continue to develop and deliver high-quality services, using this quality policy to ensure that the processes we follow will lead to the needs of people we support being met with integrity and transparency.
This policy is communicated to all person(s) working for or on behalf of Mencap in Kirklees (as part of induction training) and is available to all employees.
This policy is reviewed to ensure its on-going suitability, as or when there are key changes (e.g. in client, legislative, operational requirements etc.) and annually as a minimum during Management Review.
This policy is delivered with regard to the following procedures:
- Incident and accident reporting policy
- Internal audit
