Community Support Service – One to One Support

CQC Ratings 2018  – Good

CQC Ratings 2016 – Requires improvement

Mencap in Kirklees Community Support Service provides a high-quality support service to enable people with additional needs to live more independently, either in their own home or in the in the community.

We strive for and have an excellent reputation for delivering support that is flexible, innovative and responsive by putting the person at the centre of everything we do. Services can be provided from as little as 1 hour a week to a 24 hour package, every day of the year on a regular or bespoke basis.

Our qualified and experienced support staff work with people, their family carers and people that are important to them to shape a personal support plan. It’s important to us that the people we support have maximum choice and control from the service they receive. This support can also be used as an alternative to day services by a direct payment or private arrangement.

The community support service currently costs £15.56 an hour, sometimes more if people have very or extremely complex needs and is funded in a variety of ways:

  • Through Social Services funding via an assessment. To find out if you are eligible for funding you can telephone Gateway to Care 01484 414933 for more information.
  • Through personal funding, also known as Self-Funding
  • Through Personal Independence Payments and Direct payments.



Mary – all about me

I live in my own bungalow and I have been supported by Mencap for over 30 years. They support me with my medical appointments; help me to save money for my holidays and call daily to help me get up washed and dressed and ready for bed. I love my bingo and going to Mencap’s social clubs in an evening. I wouldn’t be able to get out and about without them [support workers], they have been part of my life for a long time. They keep me calm and able to live in my own home.

KS said

“The service we have received over the years is cracking, a great bunch of staff that really help and support us both. I couldn’t ask for any more”

A professional reported

“Thank you for the support you are currently offering  Mr X – it is evident you have made good progress with him under complex circumstances.”

Mrs C thanked us for our support & said

“Without Mencap, my mum and her husband would not have had such a good quality of life.  She said Mencap have been like an extension of her family.”

To find out more about the community service you can speak to the Registered Manager Dawn Wood, or the Group Manager, Karl Jones. They are all available at our office on 01484 340811.

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